The Arkansas Attorney General's office announced on Thursday a lawsuit against a Johnson County metal builder supplier for taking customers orders and deposits but not meeting the agreed upon delivery times.
According to information from Arkansas Attorney General Tim Griffin, a lawsuit was filed in Pulaski County Crcuit Court against Coast to Coast Carports of Knoxville. In the filing, the state maintains the company violated the Arkansas Deceptive Trade Practices Act.
Griffin's office said the suit was filed after 62 complaints were made in the past five years for work never being completed after deposits were made and contracts were signed.
In making the announcement, Griffin said many of the customers had spent money purchasing construction permits or pouring concrete in expectation of the installations. He said the estimated delivery window for the materials passed with little communication from Coast to Coast and after customers continue to complain, Coast to Coast stopped responding to their communication efforts completely.
In 33 of the 62 complaints the victim was over 60 years old or disabled. The Civil penalties in the cases involving those individuals would double to $20,000 for each consumer. The remaining consumers will all be eligible for $10,000.
